O2 offers four different ways to get internet at home in Germany

O₂ is a home internet and mobile telecommunication provider located in Germany that has made it easier and more convenient for households to get access to regular internet connection.

O₂ offers different connection options from mobile network (LTE/5G), DSL (broadband), TV cable and fiber-optic cable. They keep their customers at the forefront as they aim to meet their needs and goals when it comes to internet connectivity. The main difference in these offers is the connection speed, fibre-optic being the fastest.

1. Internet via DSL (broadband)
2. Internet via TV cable
3. Internet at home via 4G/LTE or 5G (mobile network)
4. Internet via fibre-optic cable

Our selection as O2’s best deal:

• DSL (broadband): O2 my Home XL (250 MBit/s) for €24.99/month for the first 12 months.

Broadband is a series of high-capacity transmission technologies that transmit data, voice and video across long distances and at a high speed transmitted through fiber optic cables, radio waves and coaxial cables. There are six types of broadband connection namely; Digital Subscriber Line (DSL), Cable Modem, Broadband and over Powerlines (BPL), Fiber, Wireless and Satellite.

O₂ offers a DSL type of Broadband connection which typically transmits data over copper wires already installed to homes and businesses from telephone lines. The fact is that the availability and speed of your DSL is dependent on the distance from your home/business to the closest facility of a telephone company.

O₂ offers a DSL connection in three easy steps:

Step 1. Check all options available at your address.

Step 2. Make a selection of the plan that suits you best

Step 3. You make a choice of the type of connectivity that you need.

Connection via DSL (broadband)

O2’s DSL plans come with a high-speed surfing and landline flat rate. This package enables you to save at least 120 Euros and comes with two options: 24 months contract or flexible contract.

The minimum term for the below prices is 24 months, the €10-€20 discount is valid for the first 12 months, after that it will be the full price for another 12 months. There is a one-time connection fee of €69.99.

For the first 12 months, the new customer offer will cost you

• 14.99 Euros monthly for O₂ my Home S package (Download Speed: 10 MBit/s)
• 19.99 Euros monthly for O₂ my Home M package (Download Speed: 50 MBit/s)
• 24.99 euros monthly for O₂ my Home L package (Download Speed: 100 MBit/s)
• 24.99 Euros monthly for O₂ my Home XL package (Download Speed: 250 MBit/s)
• 64.99 Euros monthly for O₂ my Home XXL package (Download Speed: 1000 MBit/s)

… and €10-€20/month more after that.

Click here to see the overview of O2’s broadband (DSL) internet plans.

O₂ My Home XL Package

This package will cost you only 24.00 Euros a month and you get to save 20 Euros on a monthly basis (for the first 12 months) when you opt for the 24 months contract..

Not to mention DSL comes with a TV option that allows you to watch entertainment from all over the world, streaming from top libraries with up to 100 hours of recording storage and it also comes with a pause and restart function. The TV option allows for usage in parallel on several devices from your smartphone, laptop or even smart TV independent of the internet provider.

What do you get when you choose O2 my Home XL:

• Download speed of up to 250 Mbit/s
• Upload speed of up to 40 Mbit/s
• Call flat rate applying to the German landline network
• You save up to 20 euros a month.
• My Home XL package comes with one phone number for free and if you want multiple different numbers, it will cost € 2.99/month.

The first step in finding the best O₂ offer for you is checking on availability of their services at your desired address (click here). To check on availability, you have to fill an online form to carry out the availability test. You first have to enter your ZIP code and automated entries for your place of residence and streets will be suggested.

TV options with the O2 my Home packages

You get to choose from a number of TV add-on options within the o2 my Home packages depending on your preferences.

The rates applied are as listed below:

• O2 TV M (over 100 channels, pause and replay, 100 hours recording time) €4.99/month
• O2 TV L (over 100 channels, pause and replay, 100 hours recording time, stream TV on your phone in all of the EU) €9.99/month
• O2 TV M plus Sky Entertainment ticket (HBO, US Series, Sky Originals) €12.49/month
• O2 TV L plus Sky Entertainment ticket (HBO, US Series, Sky Originals) €14.99/month

O2 DSL Discounts

€ 240 saved for new customers

€ 120 saved for O₂ customers (you keep a €10 discount per month after the first year)

€ 150 saved for young people under the age of 29 years (50% off connection fee, €5 discount every month) (click here)

€ 120 saved for self employed, entrepreneurial activities (€10 discount for 12 months)

Connection via TV cable

O₂ provides fast cable internet via the TV cable network which comes with telephony as well as fast streaming and surfing. Their cable tariffs are cheap and flexible without any term limit. There is also a discount offered by O₂ for cable TV which you can check from their combination benefit calculator that combines your existing O₂  such as mobile or Internet home, with other O₂  mobile, internet or data tariffs then calculates a subsidised cost. The amount saved is directly credited to your bill.

Click here to see O2 internet options via your TV cable.

Connection via 4G/LTE or 5G (mobile network)

Many are not familiar with the term “4G LTE”. It is used to describe a type of wireless technology. It is a combination of two terms, 4G (Fourth Generation) and LTE (long-term evolution). It’s the successor  of 3G and predecessor of 5G and it offers faster mobile internet experience compared to 3G.

5G is the successor of 4G and offers cellular internet connectivity that is 20 times faster than 4G LTE. 5G stands for Fifth Generation, it is the latest version of cellular internet connection. 

O₂ offers “HomeSpot” via 4G LTE/5G from as low as €19.99/month and €29.99 from the 13th month, saving you up to €10.00 a month for the first 12 months. O₂ my Home M has unlimited data volume, download speed of up to 50 MBits/s, upload speed of up to 10 MBits/s and telephone flat rate in the German landline network. For the O2 HomeSpot plans, O2 currently gives a 50% discount on the one-time connection fee (€34.99 instead of €69.99).

These plans are especially convenient if your apartment or house does not have any stable broadband connection. Click here to go to O2’s overview of HomeSpot plans.

Connection via fiber-optic cable

Fiber-optic technology transmits data in the form of light pulses when glass fibers conduct light waves. The fiber optic cable transmits high-speed internet through fiber optics to your home and it’s suitable for homeschooling, home office or streaming. This kind of connection has a fast internet and is highly reliable when it comes to security features. Data is transmitted through “fiber to the home” (FTTH) without delay and with full capacity.

O₂ fiber optics tariffs include: 1000 Mbps, 250 Mbps and 100 Mbps only.

All the fiber optics tariffs come with fastest transfer rates of up to 1,000 MBit/s, unlimited data volume, telephone flat rate in the German landline network and an extra discount for young and 60+ year old people. The different tariff rates are as listed below;

Additional TV Offer from O₂

O₂ TV can be booked as an add-on to your internet at home plan and offers over 100 TV channels (over 90 in HD) within an ability of streaming from up to 4 devices at the same time. The TV channels can be streamed through Apple, Android, Chromecast, Smart TV, Amazon Fire and all other systems.

You can either pause or restart a broadcast and record and watch your favorite show later. The selling point is that you get flexibility of watching on the go through WIFI or mobile data.The TV package is from as low as € 9.99 per month for O₂ + 100 top channels + SKY Entertainment ticket (additional fee), all in HD.

O₂ TV Turkey

This TV option streams Turkish television as an extra service. It will cost subscribers only €9.99/month with an option of cancellation at any time.There are 30 Turkish channels with over 25 of them being streamed in HD and also over 70 German channels in HD.

Customer Satisfaction at O2

O2’s goals in customer satisfaction include:

• Fairness: They provide flexible tariffs that are customised to each client with free mobile phone tariffs with no surcharge and contract period. O₂ will check available internet options at your address and make a recommendation for the best tariff.
• Network Quality, O₂ is constantly expanding their network for their clients current and future needs. They are looking into covering the entire Germany of the population with 5G by 2025. O₂ offers technologies from a single source and reaches more households with their broadband offers via DSL, fibre-optics, cable or LTE 5G.
• So how do their clients get to benefit? Customers are at the center of O₂ business and for that they have benefits and special offers and advantages for all their customers. They are contributing towards the blue economy and 2030 SDGs agenda with a target of being climate-neutral by 2025.
• A client’s concern is a top priority for O₂ and that’s why they respond to their customers and their needs and seek to solve their request immediately.