UPDATE: Vodafone is no longer the only German carrier to provide free EU-roaming, O2 and Congstar also offer free roaming in EU countries. Find out more
Finally! As of now all Vodafone prepaid customers can use their selected plan not only in Germany, but also in all countries of the European Union (EU) for free! This means free EU-roaming and huge savings when traveling. Click here to view the list of countries that are part of the EU
Show list of included roaming countries and territories
Austria
Azores
Belgium
Bulgaria
Canary Islands
Ceuta
Croatia
Cyprus (excluding North Cyprus)
Czech Republic
Denmark
Estonia
Finland
France (excluding Monaco)
French Guyana
Gibraltar
Great Britain
Greece
Guadeloupe & Saint-Martin
Hungary
Iceland
Ireland
Italy
La Réunion
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira
Malta
Martinique
Mayotte
Melilla
Netherlands
Norway
Poland
Portugal
Romania
Slovenia
Spain
Sweden
This is big news, as Vodafone is currently the only mobile service provider in Germany to offer roaming for free. Before this policy change, customers had to pay high roaming fees to be able to use data, minutes or text messages in a foreign EU-country. This change is an amazing support for all tourists, who want to do a Europe trip!
Now, when on the Vodafone CallYa Smartphone Special or CallYa Smartphone Allnet Flat plan, you can use everything that is included in your original plan in any EU-country for free. When you are using the CallYa Talk & SMS plan, you can benefit from free roaming for the data options.
All in all, this is a great policy change from Vodafone and we are excited to see which provider is going to follow Vodafone’s lead.
If you want to order one of the Vodafone CallYa sim cards for free, just have a look at the overview.
O2 and Congstar also offer free EU-roaming since June 15, 2017!
If you have any further questions, try our customer support with instant responses via Facebook Messenger:
Jomar
If i bought sim card Vodafone internet for all eu how much pay every month?
Vicki Matthews
I purchased 2 15€ callya periods in Germany telling your operator that I was travelling to the Black Sea through Serbia. I arrive in Serbia before the 2 nd callya period begins can l use this option in Serbia? If not how can l get a refund?
MyGermanPhone
You should be able to use it in Serbia! There will be roaming charges, so it depends what you would like to use it for.
Yahaya
I bought a Vadofone SIM prepaid card in Hamburg Germany on 29 June 2019 for (plan 2G and 30 days).
On 12 July 2019 my 2G credit finishes.
Today 13 July I bought a Ricarica Vodafone 16 digit reload card in Milan Italy and try to relod the 16 digit but was not able to.
Pl advice
Tqvm
MyGermanPhone
Hi Yahaya, sorry, but we can’t advise you on individual SIM cards, please reach out to Vodafone customer service.
Elizabeth
Hi. I am now in Giessen and will travel soon to Paris for 1 week visit. Can pls advise how to get a roaming Sim card in Paris? I won’t be needing Calls but Whatsapp is very important for me.
Twinkle Gondaliya
Hi, I have Vodafone germany sim card. I am traveling to UK Nd Iceland. Will my card work in UK Nd Iceland? Which offer is best for me for internet nd call in while traveling in these two countries. I have 10 days plan of traveling. And I will use GPS most of time. So I need strong internet.
Thanks
veronica
Hello
I have a vodafone call ya smartphone special sim card(9.99) bought here in Germany, but my roaming does not seem to work(was in France last week and it did not work)..had more than sufficient credit…any idea why?
Arriane
I bought a Vodafone sim in Portugal and was told that i’d be able to use it throughout Europe. But it doesn’t work here in Spain. My next destination is in Netherlands. How it’s supposed to work? Hope you can help. Thanks!
MyGermanPhone
We only work with German SIM cards, but you should check if you have roaming enabled.
Marie
Hello I’m using a Lidl Connect card and I travel all over EU. Is Smart S plan is gonna work for me in other EU countries without extra charge or I’ll be charged extra for local calls? What about Internet usage?
Thanks in advance
Denise Egglestone
Hello, I am travelling throughout Europe. I bought a Vodaphone SIM card in the Netherlands and as soon as I travelled into Germany, it does not work. Any ideas for me?
Emre
My CallYa international don’t works in Italy (I bought it in Spain). What can be the problem? From mivodsfone I see that I have 7 GB data and 800 min talk but I cant use . The phone settings are right
What can be the problem?
Shrirupa Sen
I have a Netherlands Vodafone number. I have sufficient credit on the number. So will I be able to use it without paying any roaming fees in Berlin?
MyGermanPhone
Yes, it’s free roaming within the EU
Ritwika
I have lost my aldi sim pin code. And now I can’t remember it. Can you please tell me what should I do now?
MyGermanPhone
You can use your PUK to reset the PIN. If that is not possible, contact the ALDI TALK customer service.
Andrew Morgan
I have an Alcatel onetouchthat I bought on a US base in Germany. I’m in France right now and have run out of prepaid credit. How do I buy more and get back to using my phone?
Stani
My German vodafone number which I’ve had now for 6 years doesn’t give my menu in English anymore. It was working fine until last year, since then, I’ve managed to change the options but whenever I call to add euros on my prepaid account, it’s always in German.
MyGermanPhone
Hi Stani, try these steps on how to change the language setting: http://www.mygermanphone.de/how-to-change-the-menu-language-to-english/
Hilary
Hello,
I hope you’re still answering questions. I picked up a Vodafone sim in Germany and was told I’d be able to use it throughout Europe. I’ve read that it doesn’t work in Switzerland (where I currently am), but I’d like to clarify to be sure it will work once I go to France. I imagine I’ll have to top it off as I arrive? I read that roaming will apply and require credit on my account while I’m in Switzerland, but my data use hasn’t changed, roaming is turned on, and I’m still not seeing any service at all. I guess I’m just confused about how it’s supposed to work.
MyGermanPhone
Hi Hilary, yes you should put credit on it when you get to France, where roaming is included. Have you activated your plan, yet? You will need a plan with included internet and sufficient credit. Otherwise you won’t have internet or free minutes. Vodafone uses the Swisscom network in Switzerland, so make sure you selected that network, or turn automatic network search on. In Switzerland, the cost for 50kB is 0,20€, so it’s very expensive.